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Migrating a text agent to a voice assistant is increasingly important because users expect faster, more natural interactions. Instead of typing, customers want to speak and understand in real time. Industries like finance, healthcare, education, social media, and retail are exploring solutions with Amazon Nova 2 Sonic to enable natural, real-time speech interactions at scale.

In this post, we explore what it takes to migrate a traditional text agent into a conversational voice assistant using Amazon Nova 2 Sonic. We compare text and voice agent requirements, highlight design priorities for different use cases, break down agent architecture, and address common concerns like tools and sub-agents for reuse and system prompt adaptation.…

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